Frequently Asked Questions
What is LED light therapy?
LED (Light Emitting Diode) therapy is a gentle, non-invasive treatment that uses clinically recognised wavelengths of light to support healthy-looking skin and hair. It can be used as part of your regular skincare routine or to complement professional skin treatments.
How often should I use my REJUVA LED device?
For best results, we recommend using your REJUVA device for 10–20 minutes, 3–5 times per week, or as directed.
When will I start seeing results?
Results vary between individuals. Many users notice improvements in skin appearance within several weeks of consistent use, with continued improvements over time.
Can I use my REJUVA device every day?
Yes. Your REJUVA device is suitable for regular use. Always follow the recommended treatment times outlined in the user guide.
Can I use skincare with my REJUVA device?
Yes. Your device should always be used on clean, dry skin. You can apply your usual skincare products after your treatment unless otherwise advised by your skincare professional.
Is the REJUVA LED Face Mask comfortable to wear?
Yes. The mask is made from premium flexible silicone designed to comfortably contour to your face for a lightweight and secure fit.
Is the REJUVA device suitable for all skin types?
The REJUVA LED range is suitable for most skin types. If you have a medical condition, are pregnant, are taking photosensitising medications or have any concerns, please consult your healthcare professional before use.
Can I use my REJUVA device after professional skin treatments?
In many cases, LED light therapy can complement professional skin treatments. Always follow the advice of your treating practitioner regarding when to recommence LED therapy after a procedure.
Is the REJUVA LED range TGA Registered?
Yes. The REJUVA LED range has been developed to meet Australian regulatory requirements.
Are the devices independently tested?
Yes. REJUVA devices undergo independent testing to verify consistent light output and performance.
How long is the warranty?
All REJUVA LED devices include a One Year Australian Warranty.
How do I clean my device?
After each treatment, gently wipe the surface of your device with a soft, slightly damp cloth. Do not immerse the device or controller in water.
Can I travel with my REJUVA device?
Yes. The lightweight, flexible design makes it easy to store and travel with. We recommend using the protective storage bag provided.
Where do you ship?
We currently ship Australia-wide. Additional shipping locations may become available in the future.
How do I contact customer support?
Our Australian-based support team is here to help with product enquiries, warranty support and general questions. Please visit our Contact page or email us for assistance.